Most people understand what ISO 9001 is. It is sought after as a quality standard that can set your business apart from your competitors when you receive accreditation. ISO 9000 is not so well understood as it is a family of standards that ISO 9001 belongs to, but it is also an additional standard on its own.
What is the difference between ISO 9001 and ISO 9000?
ISO 9001 sets the standard for implementing a Quality Management System (QMS) when your business meets a specific set of standards. ISO 9000 is little talked about outside of being the family of standards ISO 9001 belongs to.
What is ISO 9000?
ISO 9000 is technically two different things:
- The name for the entire set of quality standards.
- It is also a separate standard that outlines the definitions used throughout the entire QMS.
The main purpose of the separate ISO 9000 standard is to outline the terminology the QMS uses. It is something you read to understand the language used across the ISO 9000 family so it remains consistent when implementing ISO 9001. It helps you understand the requirements of implementing and maintaining your QMS. You also cannot become ISO 9000 accredited.
What is ISO 9001?
ISO 9001 is a popular standard that many businesses around the world have accreditation for as it sets your business apart from others. To become accredited, you must comply with its guidelines to consistently produce quality controlled products and services. In other words, it is a set guideline for the action your organisation must take for QMS accreditation and to maintain it. Overall, it is highly beneficial to your company and customers.
Benefits of ISO 9001
While your business benefits from implementing ISO 9001, so will your management, employees, and customers in the following ways:
- Benefits to the business owner. The benefits to the business owner include:
- Increasing consumer trust which leads to more customers.
- More customers means an increase to your revenue and cash flow.
- Benefits to management. Benefits to the management of your organisation include:
- Making the workplace more organised.
- Giving employees a clear set of guidelines to meet which gives management more control.
- Employees understand how they must behave which makes it easier to correct poor employee behaviour.
- Benefits to employees. Benefits for your employees includes:
- Clear expectations and a more organised workplace.
- Opportunities to correct nonconformances.
- Motivation to reach their full potential to earn rewards.
- Benefits to customers. The benefits to customers include:
- Better quality goods and services that are consistent.
- Knowing you listen to their feedback.
- Incentives to keep doing business with your organisation.
(Read more about the benefits here)
When quality is a priority for your organisation, contact us for more information about ISO 9001 certification. We can show you how to implement a quality management system, earn consumer trust and grow your business so it reaches its potential.